Privacy policy


At Jollylolly Ice Lolly, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you interact with our website, place an order, or contact us.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit our website or make a purchase:

  • Personal details – Name, email address, phone number, billing/shipping address.

  • Order information – Products purchased, payment details, and transaction history.

  • Technical data – Your browser type, IP address, device information, and how you use our site.

  • Communication history – Any messages, inquiries, or feedback you send us.

2. How We Use Your Information

We use your data for purposes such as:

  • Processing and delivering your orders.

  • Providing customer support.

  • Sending updates, promotions, or order-related notifications.

  • Improving our website, products, and services.

  • Complying with legal requirements.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with trusted partners to fulfil your orders and run our business, including:

  • Delivery partners – Leopards, Postex,and Barqraftaar.

  • Payment processors – To handle secure payments.

  • Shopify – Our e-commerce platform, which stores and processes some of your data in accordance with their own Privacy Policy.

  • Legal authorities – If required by law.

4. Data Storage & Security

Your personal data is stored securely and only for as long as necessary to fulfil the purposes outlined in this policy. We use reasonable security measures to protect against unauthorized access, loss, or misuse.

5. Cookies & Tracking

Our site uses cookies to:

  • Keep track of your cart.

  • Understand how visitors use our website.

  • Improve your browsing experience.

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

Under Pakistani law, you have the right to:

  • Access and review the personal information we hold about you.

  • Request corrections or updates to your data.

  • Withdraw your consent for marketing communications at any time.

To exercise these rights, contact us at jollylollypk@gmail.com.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted here with the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

📧 jollylollypk@gmail.com
📍 Karachi, Pakistan